Medical Records Administrative Assistant

Are you organized, dependable, and enjoy working on the phone? We're looking for a detail-oriented Medical Records Administrative Assistant to join a fast-paced, professional office environment. This is a great opportunity for someone who enjoys structured work, clear processes, and making a meaningful impact behind the scenes in healthcare administration.

What You'll Do

• Manage a high volume of phone calls (70-80+ per day), along with email and fax communication
• Contact healthcare facilities to request and retrieve medical records
• Fax medical authorizations and follow up on outstanding requests
• Accurately document all outreach and correspondence in a database
• Perform data entry related to medical record requests (more as you become fully trained)
• Handle sensitive and confidential client information with care and professionalism

What We're Looking For

• 1-2 years of office, administrative, or customer service experience
• Strong communication skills and comfort working on the phone throughout the day
• High level of reliability, attention to detail, and ability to follow instructions
• Self-directed work style with a commitment to confidentiality
• Experience with electronic medical records is a plus, but not required

Why You'll Like This Role

• Pay: $18-19 per hour
• Schedule:
  • Monday-Thursday: 8:00 AM - 5:00 PM (paid lunch)
  • Friday: 8:00 AM - 12:00 PM
  • Full 40-hour work week with early Fridays
• Location: 100% in-office role in Bloomington, MN
• Stable schedule and clear expectations in a professional office setting

If you're dependable, organized, and enjoy administrative work that keeps you busy and engaged, this could be a great fit. We encourage you to apply and take the next step in your administrative career.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.